Does your practice see new patients?
Glen Iris Medical Group welcomes new patients.
New patients require a 30 minute appointment for their first visit in order for the doctor to obtain appropriate details & medical history. Prior to the appointment, please ensure you have completed the new patient registration form that you will receive via SMS. Our doctors also ask new patients to bring along any current medication.
Appointments can be made online, via the AMS Connect app or by calling reception on 03 9509 7633.
What are your fees?
Glen Iris Medical Group is a private billing practice. Click here for more information regarding our fees or call reception on 03 9509 7633.
Do I need an appointment?
Yes, appointment bookings are required to see our GP’s or Practice Nurses, unless the doctor or nurse deems that an urgent consultation is required.
Our appointments are scheduled at 15 minute intervals. We reserve some appointment times each day to fit in patients who need urgent care. If you require a longer appointment, have multiple items to discuss, or are a new patient, please book a long appointment (30 minutes).
We request that all patients check in at the reception desk upon arrival, or call us from your car when you arrive if you have any cold/flu symptoms.
We are aware that your time is valuable & always endeavour to minimise waiting times where possible.
Occasionally your usual GP may be unavailable. However, we function as a cohesive team & continuity of care will always be maintained when seeing another doctor at the practice.
In certain circumstances, your doctor may be able to provide a repeat prescription or re-referral without an appointment. Click here for more information.
Appointments can be made online, via the AMS Connect app or by calling reception on 03 9509 7633.
The onsite Melbourne Pathology collection centre is a walk-in service & does not require a booking.
Where are you located?
177 Burke Road, Glen Iris – on the corner of Burke Road & Hope Street, close to the Central Park shops.
We are a 5 minute walk from Burke Rd/Wattletree Rd Tram Stop #52 (Tram Line 5) & a 10 minute walk from Burke Rd/High St Tram Stop #51 (Tram Line 6).
There are a limited number of onsite car parks available (including disabled parking) as well as street parking along Burke Road & Hope Street.
When is the practice open?
We are closed most public holidays.
Click here for Melbourne Pathology opening hours.
What if I need medical attention when the practice is closed?
In an emergency please call 000.
Our doctors provide an after-hours service until 11.00PM on weekdays. You can access our after-hours service by phoning the practice after-hours on 03 9509 7633 & following the prompts.
From 11:00PM to 8:00AM weekdays, from 12:00PM on weekends and on public holidays, after-hours care is provided by a locum service, Hello Home Doctor, who offer a home visiting service. To access this service please call 03 9509 7633 after-hours & follow the prompts.
Alternatively, you can contact your local hospital Emergency Department:
Cabrini Hospital Emergency Department – Ph: 03 9508 1500
Epworth Richmond Hospital Emergency Clinic – Ph: 03 9506 3000
Please note that these are both Private Hospitals so there will be an out-of-pocket facility fee.
The Alfred Hospital, Monash Medical Centre & the Royal Children’s Hospital also have accident & emergency departments.
How can I get a repeat prescription or referral?
In certain circumstances, our doctors may issue a repeat prescription or re-referral without an appointment.
We offer an online Script & Referral Request service for existing patients who meet certain criteria. There is a charge of $28 for this service.
Please note there is a 2 to 4 business day turnaround time for a script or referral without an appointment. If you require something more urgently, or if you require more than 1 script or referral, you will need to book an appointment instead.
It is illegal for doctors to backdate a referral. Please ensure you have a current referral for any upcoming specialist appointments.
Click here for more information or call reception on 03 9509 7633.
Can I get my test results without an appointment?
Patients are asked to phone the practice to get their results after having a test performed.
Once we receive your results, your doctor will mark them & leave a message for staff to pass on to you when you phone. In some cases, you will receive an SMS from us advising that your doctor would like you to book an appointment to discuss the results, or speak to the practice nurse about them.
If you have a My Health Record (linked to your MyGov account), your test results from Melbourne Pathology are automatically uploaded there for you to view.
